Year 2008
iZZi Disruption Log (July)
iZZi Disruption Log (August)
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Sunway SPK, not a pleasant place for ISP
It has been about a year and a quarter since I moved with my family to the location, Sunway SPK Damansara.
I had suffered almost a year's worth of torment from iZZi's incompetent service that I had totally given up on actually taking anymore initiatives to revive the service's use.
I, for one admits that I had broken the iBurst terminal (iZZi's modem) and no longer wish to have anything to do with it. I know, that it is a common thing for me to break modems, but I have very, very viable reason for it this time.
From my earlier post, 'iZZi caused me to disconnect from CabalSEA's Nation War', I had been utterly frustrated with the constant disconnections that it was the last straw, not just due to that alone, but the problem I have had since last year, precisely August 2008.
The problem, ladies and gentleman is that I had returned the iBurst terminal before due to faulty parts, and they changed for another. Since then, I could not login with my username and password. I have been given temporary username and password to access their service ever since, and even after many consultations be it in their office and over their customer care line, no improvements at all.
Their reason being is that it was a problem happening within their user database. After I had returned the modem for the first time, my username and password had been removed from the database. Talk about consistency in work, pfft. What was worse is that they have yet to resolve it, right up till today even!
Thus, my disatisfactory in their service had reached its peak, and I have had enough of their incompetency.
Now, I am rendered internet-less since my area have crappy ISP issues. For starters, tmnut. Eventhough they may be the most reliable (hate to admit it) in Malaysia, they still fail to dodge my bullet when I say they are completely complacent. It has been more than a year since I last enquired if it was possible to subscribe to their broadband service over at my area, with the reason 'insufficient port'. Screw you guys, real hard.
As for P1 W1MAX, they seem to be a rather new establishment, yet their customer service (when dealing face to face) is very good, to my surprise. The defacto, for me, is that my area is not covered till about July 2009. Great ...
I probably given up after that, due to the many distaintful feedbacks I get from other broadband services in Malaysia (namely Maxis Broadband and Celcom Broadband) which just takes a toll on me looking forward to subscribe to them.
Now, I am just going to rot in my home, the 'beautiful' home which is the center for ISP shitville. I can't play games, I can't do my assignments and researches, I can't do nothing without a line. God, screw me over and get it over with. I hate Malaysia. I hate living this craptastic life.
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